Ten in computer years

woman_computer_work_station_1600_clr_7855I wrote this way back in 2004. When you are talking about computers – that is really a long time ago. But I think it holds up. You will have to forgive the reference to the dial-up modem internet connection but if you’ve lived with that you will appreciate the problem. On the other hand – if you don’t remember when the computer used the telephone to talk to other computers I can only say that you missed an interesting bit of history.


I have made an important discovery. I have discovered how computers age. Not the process by which they age, but rather the speed at which they do so.

Computers age slightly faster than dogs and with apologies to dog lovers, computers are much smarter. The rate is 6 computer years to one human year. I offer the following as evidence.

When your computer is new, you have to provide it with all types of learning experiences in the way of programs. You have to set parameters, user preferences, and other guidelines. The computer may display some crankiness and that is to be expected. This is caused by both of your inexperience. When the computer is frustrated or tired it will express itself by freezing – the electronic version of holding its breath. Still, during the first year you will experience many hours of joy discovering your computer’s capabilities. Continue reading “Ten in computer years”

Customer service anyone?

boss_looking_over_work_1600_clrIf you think you are not in customer service you might want to think again. Whatever  you do – you do for someone. And that person is your customer. We get so caught up in what we do –clean sewers, enter data into a system, reconcile accounts, make widgets – that we forget that there is a reason for doing it. If you have completely lost sight of why you do what you do, you have my sympathy. But maybe this article will help you find a reason for going to work every day.

Continue reading “Customer service anyone?”

Can you hear me now?

He may lick your ears clean

Everything is always about communication.

It doesn’t matter what you know. It doesn’t matter how smart you are. If you cannot transmit your knowledge in a useful way it is wasted. If you doubt this, remember the story of Cassandra. She acquired the gift of prophecy – either through her beauty or by having her ears licked clean by the temple snakes (the jury is out). But Apollo placed a curse on her so that no one would believe her predictions. (There is nothing like a little Greek mythology to spice up a Blog.)

Imagine – perfect knowledge but no one believes you. This is said to exemplify the condition of all humankind. We all struggle to be understood, to be believed.

Continue reading “Can you hear me now?”